At Aazaao.com, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return or exchange it within 7 days of delivery.
Eligibility for Returns & Exchanges
Products are eligible for return or exchange if:
- The product is in its original condition
- All tags and packaging are intact
- The product has not been worn, washed, or used
- The return request is made within 7 days of delivery
How to Initiate a Return or Exchange
To initiate a return or exchange:
- Log in to your Aazaao.com account
- Go to 'My Orders' section
- Select the order you want to return/exchange
- Choose between return or exchange option
- Select the reason and submit your request
Pickup Process
Once your return/exchange request is approved, we will arrange for a pickup from your address. Please ensure that the product is properly packaged and all original tags are intact.
Exchange Process
For exchanges:
- You can exchange for a different size, color, or style
- The new product will be shipped once we receive the returned item
- Price difference will be adjusted accordingly
- Free shipping on the exchanged product
Non-Returnable Items
The following items cannot be returned or exchanged:
- Customized or personalized items
- Products without original tags and packaging
- Items that have been worn, washed, or used
- Products showing signs of damage or misuse
Contact Us
For any questions regarding our returns and exchange policy, please contact our customer care team:
📞 : [9115715791]
📍 : [ Sahibabad, Ghaziabad, Ghaziabad, Uttar Pradesh, 201005 ]
📧 : care@aazaao.com